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	<title>Enterprise Architecture in Higher Education &#187; communication</title>
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	<link>http://leodesousa.ca</link>
	<description>a practical approach by Leo de Sousa</description>
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		<title>Social in the Enterprise</title>
		<link>http://leodesousa.ca/2012/01/social-in-the-enterprise/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=social-in-the-enterprise</link>
		<comments>http://leodesousa.ca/2012/01/social-in-the-enterprise/#comments</comments>
		<pubDate>Sun, 29 Jan 2012 20:57:20 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[communication]]></category>
		<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[complexity]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1490</guid>
		<description><![CDATA[JP Ranganswami posted an article that resonated with the work I am doing on my MSc as well as some thinking about social enterprise in my day job.  Please take the time to read JP&#8217;s post Thinking about the Social Enterprise and Flow, it will definitely stimulate and challenge your thinking about how people and <a href='http://leodesousa.ca/2012/01/social-in-the-enterprise/'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Full Disclosure, A Favourited Tweet Does Not Mean I Read It &#8230; Yet</title>
		<link>http://leodesousa.ca/2012/01/full-disclosure-a-favourited-tweet-does-not-mean-i-read-it-yet/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=full-disclosure-a-favourited-tweet-does-not-mean-i-read-it-yet</link>
		<comments>http://leodesousa.ca/2012/01/full-disclosure-a-favourited-tweet-does-not-mean-i-read-it-yet/#comments</comments>
		<pubDate>Sat, 21 Jan 2012 03:11:06 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[education]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1462</guid>
		<description><![CDATA[As many of you know, I am a huge fan of Twitter. Twitter provides the medium for my tailored news source (I find out about world events on Twitter faster than any of the regular news outlets), my 24&#215;7 global support base (see my post The Evolution of My Global Network) and my notetaker (this attempt <a href='http://leodesousa.ca/2012/01/full-disclosure-a-favourited-tweet-does-not-mean-i-read-it-yet/'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Evolving IT Change Management into an Enterprise Service</title>
		<link>http://leodesousa.ca/2011/12/evolving-it-change-management-into-an-enterprise-service/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=evolving-it-change-management-into-an-enterprise-service</link>
		<comments>http://leodesousa.ca/2011/12/evolving-it-change-management-into-an-enterprise-service/#comments</comments>
		<pubDate>Fri, 16 Dec 2011 06:42:29 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[itsm]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[change management]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[itil]]></category>
		<category><![CDATA[risk management]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1387</guid>
		<description><![CDATA[In 2004, we began down the road of adopting the IT Infrastructure Library framework. We began implementing our ITIL processes with Incident Management and Service Desk. We quickly followed with creating a Service Catalogue. The next major process was Change Management. A group of  key people were assigned to become our IT Change Advisory Board <a href='http://leodesousa.ca/2011/12/evolving-it-change-management-into-an-enterprise-service/'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>The Email Charter &#8211; signup today!</title>
		<link>http://leodesousa.ca/2011/08/the-email-charter-signup-today/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=the-email-charter-signup-today</link>
		<comments>http://leodesousa.ca/2011/08/the-email-charter-signup-today/#comments</comments>
		<pubDate>Sun, 14 Aug 2011 06:46:13 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[management]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[productivity]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1341</guid>
		<description><![CDATA[I saw a tweet from Bill Owen containing a link to The Email Charter.  The charter has 10 rules to &#8220;reverse the email spiral&#8221;.  This is really great stuff and we need to get the word out.   I wrote a post titled Focus on Your Commitments &#8211; A New Way to Work which explains a way <a href='http://leodesousa.ca/2011/08/the-email-charter-signup-today/'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Building Intrinsic Motivation Using Personal Learning Plans for High Technology Workers</title>
		<link>http://leodesousa.ca/2011/04/building-intrinsic-motivation-using-personal-learning-plans-for-high-technology-workers/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=building-intrinsic-motivation-using-personal-learning-plans-for-high-technology-workers</link>
		<comments>http://leodesousa.ca/2011/04/building-intrinsic-motivation-using-personal-learning-plans-for-high-technology-workers/#comments</comments>
		<pubDate>Sat, 23 Apr 2011 01:54:48 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[communication]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1226</guid>
		<description><![CDATA[This is a paper I wrote for a course I took as part of my Masters of Science program at Syracuse University.  I believe that the only way we can succeed as leaders is to empower and motivate the people we work with.  This paper describes a process that I use with my team &#8230; <a href='http://leodesousa.ca/2011/04/building-intrinsic-motivation-using-personal-learning-plans-for-high-technology-workers/'>[...]</a>]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Motivation at a Glance &#8211; Resource Site</title>
		<link>http://leodesousa.ca/2011/02/motivation-at-a-glance-resource-site/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=motivation-at-a-glance-resource-site</link>
		<comments>http://leodesousa.ca/2011/02/motivation-at-a-glance-resource-site/#comments</comments>
		<pubDate>Tue, 22 Feb 2011 06:38:26 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[education]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[personal]]></category>
		<category><![CDATA[communication]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1220</guid>
		<description><![CDATA[In the fall, I took the Syracuse University iSchool course IST 617 &#8211; Motivational Aspects of Information Use taught by Dr Ruth Small.  Our main project was to research and write a description of a motivational theory. I selected Canadian Victor Vroom&#8217;s Expectancy Theory.  My assignment has now been posted to the Motivation at a <a href='http://leodesousa.ca/2011/02/motivation-at-a-glance-resource-site/'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft Canadian Colleges Exec Briefing &#8211; Windows Devices</title>
		<link>http://leodesousa.ca/2011/02/microsoft-canadian-colleges-exec-briefing-windows-devices/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=microsoft-canadian-colleges-exec-briefing-windows-devices</link>
		<comments>http://leodesousa.ca/2011/02/microsoft-canadian-colleges-exec-briefing-windows-devices/#comments</comments>
		<pubDate>Fri, 04 Feb 2011 19:01:10 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[higher education]]></category>
		<category><![CDATA[application]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[social]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1191</guid>
		<description><![CDATA[Mark Linton, Senior Director, Windows Phone Business, OEM Division Jeff McKee, Senior Director, Windows Client Business, OEM Division Windows Phone and Windows 7 Vision &#8211; create seamless experiences that combine the magic of software with the poser of the internet across a world of devices &#8211; PC, phone, TV all bridged by the Cloud Hotmail <a href='http://leodesousa.ca/2011/02/microsoft-canadian-colleges-exec-briefing-windows-devices/'>[...]</a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Microsoft Canadian Colleges Exec Briefing &#8211; Office 365</title>
		<link>http://leodesousa.ca/2011/02/microsoft-canadian-colleges-exec-briefing-office-365/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=microsoft-canadian-colleges-exec-briefing-office-365</link>
		<comments>http://leodesousa.ca/2011/02/microsoft-canadian-colleges-exec-briefing-office-365/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 07:37:19 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[higher education]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[education]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1163</guid>
		<description><![CDATA[Raj Mukherjee, Senior Product Manager Office 365 for Education http://office365.microsoft.com/en-US/online-services.aspx Some things to consider: state of the art email, calendar and collaboration environments classroom collaboration tools integrated communications, portal and cloud computing migration to the cloud etc Cloud Services in Education meet student and educator needs learning from anywhere lower costs enterprise class security, reliability and <a href='http://leodesousa.ca/2011/02/microsoft-canadian-colleges-exec-briefing-office-365/'>[...]</a>]]></description>
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		<slash:comments>1</slash:comments>
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		<item>
		<title>More on Toyota&#8217;s A3 Process &#8230;</title>
		<link>http://leodesousa.ca/2011/01/more-on-toyotas-a3-process/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=more-on-toyotas-a3-process</link>
		<comments>http://leodesousa.ca/2011/01/more-on-toyotas-a3-process/#comments</comments>
		<pubDate>Wed, 26 Jan 2011 16:56:45 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[itsm]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1126</guid>
		<description><![CDATA[After my original post about Toyota&#8217;s A3 Process, I received several tweets and comments about the use of the A3 Process in organizations. Redge posted a great comment: Having worked in the automotive industry and as a supplier to Toyota, I can attest to the value of the A3 format for problem solving. The objective <a href='http://leodesousa.ca/2011/01/more-on-toyotas-a3-process/'>[...]</a>]]></description>
		<wfw:commentRss>http://leodesousa.ca/2011/01/more-on-toyotas-a3-process/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Adding Toyota&#8217;s A3 Report Process to your EA Toolkit</title>
		<link>http://leodesousa.ca/2011/01/adding-toyotas-a3-report-process-to-your-ea-toolkit/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=adding-toyotas-a3-report-process-to-your-ea-toolkit</link>
		<comments>http://leodesousa.ca/2011/01/adding-toyotas-a3-report-process-to-your-ea-toolkit/#comments</comments>
		<pubDate>Sun, 16 Jan 2011 18:23:51 +0000</pubDate>
		<dc:creator>Leo de Sousa</dc:creator>
				<category><![CDATA[enterprise architecture]]></category>
		<category><![CDATA[strategic planning]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[itsm]]></category>

		<guid isPermaLink="false">http://leodesousa.ca/?p=1111</guid>
		<description><![CDATA[Joe McKendrick (@joemckendrick) wrote about Lean IT on ZDNet on Dec 27, 2010 titled Eight steps to achieve lean  IT. In his set of steps, Joe mentioned the Toyota A3 Report approach to looking at problems and A3 Thinking.   He refers to this site about the A3 Process.  You can download a template here. Here <a href='http://leodesousa.ca/2011/01/adding-toyotas-a3-report-process-to-your-ea-toolkit/'>[...]</a>]]></description>
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		<slash:comments>7</slash:comments>
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