I saw a tweet from Bill Owen containing a link to The Email Charter.  The charter has 10 rules to “reverse the email spiral”.  This is really great stuff and we need to get the word out.   I wrote a post titled Focus on Your Commitments – A New Way to Work which explains a way to use your Outlook email client as a productivity tool.  By combining the 10 rules from the Email Charter with the techniques I presented in my blog post, I expect to save even more time.

Here are the 10 Rules

  1. Respect Recipients’ Time
  2. Short or Slow is not Rude
  3. Celebrate Clarity
  4. Quash Open-Ended Questions
  5. Slash Surplus cc’s
  6. Tighten the Thread
  7. Attack Attachments
  8. Give These Gifts : EOM, NNTR
  9. Cut Contentless Responses
  10. Disconnect

Take a look, start using the rules and spread the word!

 

This is a paper I wrote for a course I took as part of my Masters of Science program at Syracuse University.  I believe that the only way we can succeed as leaders is to empower and motivate the people we work with.  This paper describes a process that I use with my team … I look forward to your comments and feedback.

Abstract

This paper explores an approach to build intrinsic motivation in High Technology Workers which motivates them to work on their personal learning plans to earn rewards in their personal, educational and career objectives in a work environment governed by a Collective Bargaining Agreement.  Topics covered are (a) Definition of Key Terms, (b), Background, (c) An Approach for Motivating Unionized Employees, (d) Review of Supporting Motivational Theories and (e) Conclusions.  After reading this paper, the reader should have a clear understanding of the key terms, background, discussion of motivational theories and an approach to develop intrinsic motivation for employees to work towards rewards in their personal, educational and career objectives.

Definitions

Collective Bargaining Agreement (CBA): A written contract between an employer and a labor union, for a definitive period of time, spelling out conditions of employment, wages, hours of work, rights of employees and the union, and procedures to be followed in settling disputes.

Personal Learning Plan (PLP): A structured and collaborative process between an employee and their manager with goal of creating a plan for the employee’s personal, educational and career development.

SMART Objectives: A mnemonic used in performance management to describe the goals and targets set for employees.  SMART stands for :  Specific, Measurable, Achievable, Relevant, and Time Bound.

Total Compensation: A Human Resources term used to describe the complete compensation an employer provides to employee including salary, benefits, pension, health care and government benefits.

Background

I lead a team of 22 unionized, Systems Analysts in the Information Technology Services department at the British Columbia Institute of Technology (BCIT) (www.bcit.ca).  BCIT is a provincially chartered and publically funded higher education institution.  My team has responsibility for all the applications delivered centrally to our community.  My team members’ total compensation is governed by the Collective Bargaining Agreement (CBA) between the BCIT Faculty and Staff Association (FSA) (www.bcitfsa.ca) and BCIT.   The CBA (BCIT FSA, 2007) prescribes the specifics of the employee compensation items:

  • Holidays, Vacations and Leaves
  • Professional Development
  • Placement and Advancement
  • Salary, Hourly Rates and Allowances
  • Insurance/Benefit Plans
  • Administrative Allowances
 

In the fall, I took the Syracuse University iSchool course IST 617 – Motivational Aspects of Information Use taught by Dr Ruth Small.  Our main project was to research and write a description of a motivational theory.

I selected Canadian Victor Vroom’s Expectancy Theory.  My assignment has now been posted to the Motivation at a Glance website : https://sites.google.com/site/motivationataglanceischool/vroom-s-expectancy-theory

If you are looking for information about motivational theories and resources the Motivation at a Glance site is excellent!  Hope you find it valuable.

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Enterprise Architecture in Higher Education by Leo de Sousa is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.
Based on a work at leodesousa.ca.
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